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We use actual photographs to accurately depict the true appearance of our products.
Please note, however, that variations may occur due to factors such as differences in monitor color settings, lighting conditions during photography, and the inherent characteristics of handmade items or natural materials. Such variations do not affect the overall quality or functionality of the product.
Should you have any concerns about the product you received, our professional customer service team is always available to assist you. We will promptly address the issue to ensure you receive a satisfactory resolution.
We ship to nearly every country worldwide, but due to shipping restrictions, the following countries are excluded. We sincerely apologize for this and will continue striving to improve.
North Korea, Afghanistan, Libya, Haiti, Venezuela, Bahamas, Yemen, Cuba, Iran, Sudan and South Sudan, Syria, etc. For specific addresses, please contact us.
Refunds are available at any time before we ship your order. For special products, once shipped, no returns or exchanges will be accepted.